Most of the time, it is not necessary to factory reset Chromecast (factory data reset). The device update itself when connected to internet. It seldom gives problem.
But in the following scenarios, you maybe have to reset your Chromecast:
- You change your wireless router. Chromecast can only remember one network. If you changed your router, you can either re-do the setup if the old network is not in range, or simply reset Chromecast.
- Chromecast hangs or freezes. You can try to plug out the USB power cable, then check whether Chromecast works after plugging the cable back. But if this doe not work or Chromecast hangs frequently, it is good idea to reset Chromecast (factory data reset) before calling Google support or returning the unit.
How to reset Chromecast (factory data reset)?
It is quite simple to factory reset Chromecast. There are two ways to factory reset Chromecast.
Method 1: Use the button on Chromecast to reset Chromecast
Hold down the button (next to the micro USB port) on your Chromecast for at least 25 seconds or until the solid light begins flashing. Then disconnect the USB power cable. Wait a few seconds. Connect the USB cable again. This will factory reset Chromecast (factory data reset).
Because there is only one button on Chromecast, you surely will not miss it.
Method 2: Using Chromecast App in your devices to reset Chromecast
This method is only applicable when you still can connect to Chromecast from your device (e.g., an Android phone or tablet).
Sometimes, if Chromecast simply freezes and you cannot connect to it from your device, you then have to use method 1 mentioned above to reset Chromecast.
To reset Chromecast, you need start the Chromecast App on your device, find and connect to it. Once connected, tap the menu button, you will see the information on this Chromecast dongle, and a popup window (as shown below):
You can tap “Factory reset Chromecast ” to reset Chromecast. (Occasionally, you can also reboot Chromecast by tapping “Reboot Chromecast”).
Once you reset Chromecast, all your old network settings will be wiped out. You need connect to the wireless router again following the Chromecast manual.
Hope you can reset your Chromecast device now. If you have any questions or get any problems in resetting Chromecast, please let us know if eh comment box below.